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Where do you ship?
We ship to the 48 contiguous states and Washington, DC, and most orders ship free. We do not ship to Alaska, Hawaii, or U.S. territories. Read the shipping policy.
When should I expect my equipment?
Orders take 1–3 business days to process and 5–8 business days in transit, so plan on 6–11 business days in total. You will receive tracking by email once your order ships. If a product page lists a different timeframe, that timeframe applies.
What are the return conditions?
Unused equipment in its original packaging can be returned within 30 days. Change-of-mind returns carry a 25% restocking fee and return shipping costs, and used or installed products cannot be returned unless defective on arrival. Refunds go to the original payment method within 14 days after we receive and inspect the return. Read the return policy.
What happens if my equipment arrives damaged?
Contact us within 48 hours of delivery with your order number, photos of the damage and packaging, and a short description. Items that arrive damaged, defective, or incorrect are not charged a restocking fee, and we cover the return shipping.